The ClaimControl Difference


So what’s different about ClaimControl when compared to our competition?

There are many areas where ClaimControl excels but first and foremost is the extensive experience of our staff. Replacement identifications are prepared by our professional product specialists who bring decades of real industry experience. Our technical expertise and the ability to understand the progression of a product is more important than ever before as product categories, features and manufactures have evolved or disappeared.

Our proprietary database – This is not a "Blue Book” or another “Web capture/search engine". This is an insurance specific database with industry specific information that does not exist anywhere else in a single format like ours. ClaimControl’s proprietary database consists of the original manufactures brochures which allow our specialists to identify all of the original model features. It also identifies the year of release which provides the ability to apply accurate depreciation and identify wish lists. In many cases, our database will also provide the original manufacturer’s suggested retail price (MSRP).

Simple front-end solution - ClaimControl’s computerized solution offers a very easy to use front-end for our clients while deploying a highly complex and powerful search engine in the back-end. In addition, our quotes leverage our retail experience without being driven by the need for fulfillment. Our recommendations are also not limited by inventory and brands available from a single store or chain since we are not affiliated or dependant on any retail chains.

Specialization - ClaimControl is solely focused on insurance replacement solutions. This allows us to be the best at what we do and our product replacement specialists are the best at what they do. They only work in the areas where their expertise allows us to provide you with the best results every single time.

Our solution is much more than simple keyword identification or data mining – Once the correct replacement has been identified, ClaimControl product specialists search live sites and not archived information for accurate local pricing and available inventory of current models. 

ClaimControl specialists will never provide you with a replacement estimate for a model where insufficient information is available to properly identify the original model.  If insufficient information is provided to properly identify the original model we will contact you or your insured to narrow down the possibilities and ensure an accurate replacement. This process eliminates overpayments or disputes on equivalencies.

Quickly identify red flags for you - ClaimControl’s specialists have been trained to recognize inconsistent information and bring it to your attention
 
Recognize and identify duplicate listing - ClaimControl’s experience has shown that sometimes items which are part of a system or included with a component will be listed separately on larger loss reports. We’ll identify the matching component for you in our report saving you the cost of replacing accessories or components which will already be included with the main model.

Our quotes are extremely detailedClaimControl quotes will always identify a brand, provide a complete product description, model number, a local price and identify the vendor the price was obtained from. We will also confirm available inventory, identify sale prices and identify when the sale expires.

If a replacement is not straight forward - ClaimControl will include sufficient detail to ensure you are able to answer most questions your insured may ask regarding the replacement model selected. Our specialists are also available to speak with your insured to answer any questions they may have.

Consistency of information - ClaimControl developed and utilizes a very specific format to ensure you always receive accurate information in a standardized format.